How an Insurrection Brought Me Back to 9/11

This picture hangs in my office. I will never forget. I lost many people on 9/11. Like everyone, I watched in horror was planes flew into buildings and threatened our nation’s Capitol. I set up a 1-800 phone line for employees and their families to contact us. We sat in a phone bank for hours … Continue reading How an Insurrection Brought Me Back to 9/11